Contact
Get in touch
Email traitprint.support@gmail.com — we usually reply within two business days.
What to include
- Purchases and refunds — the email you used at checkout or your Stripe receipt number. See the refund policy.
- Lost access on a new device — use "Restore by email" under the deep report on your result page first; email us if it doesn't find your purchase.
- Bugs — the page address and what you expected to happen. Please don't send your answers; we never need them.
Please note
Traitprint is for entertainment and self-reflection only. Nothing on this site, free or paid, is professional, psychological, medical, career, legal, financial or political advice. We can't give personal psychological or career guidance by email. If you are in crisis, call your local emergency number (988 in the US).